Contact Us


Customer Service:

For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 business day.

Sales:

If you need information before you buy, you can start a Live Chatwith our online sales representatives. If Live Chat is not available, you will be directed to an online form to submit an inquiry.Please fill out the form below to send us an email. If you are inquiring about a dress, please include the style number so we may better assist you.
Contact Us

Company: KM DRESSES CO., LMITED
Address: Flat/RM 1205 12/F TAI SANG BANK BUILDING
130-132 DES VOEUX ROAD, CENTEAL HK
Phone: +852 31733712
Email: service@promdressesshop.com

Please do not send any return items to the address above, returns sent to this address cannot be processed.
If you need to return a product, please contact customer service by submitting a ticket.

Any issues, response within 24 hours.